Novo Nordisk Pharmatech’s Dynamics 365 Online Journey

Novo Nordisk Pharmatech: A Smooth Move to the Cloud

Updated September 2026.

In short: Novo Nordisk Pharmatech moved from Dynamics 365 on-premises to Online with Techdio’s fixed price Migr8 service, with no data loss and no downtime.

When Novo Nordisk Pharmatech outgrew its on-premises CRM, it chose Techdio for a smooth migration to the cloud. Using the fixed-price Migr8 service, Techdio moved years of data, configurations, and integrations 1:1 into Dynamics 365 Online — with no data loss and no operational downtime.

Outgrowing on-premises

Novo Nordisk Pharmatech had been using Microsoft Dynamics 365 on-premise for several years. As the business evolved and the need for flexibility and scalability grew, the company decided to transition to Dynamics 365 Online.

Although the original implementation was carried out by another vendor, Novo Nordisk Pharmatech chose Techdio to handle the migration on the strength of its expertise and proven track record in CRM solutions.

A 1:1 migration with Migr8

To ensure a seamless transition with minimal disruption, Techdio used Migr8, its specialized migration tool, to perform a 1:1 data migration into Dynamics 365 Online. Migr8 enabled a structured and efficient process, ensuring that all historical data, configurations, and integrations were accurately transferred while maintaining data integrity.

In their own words

We chose Techdio because they were extremely service-minded and always ready to go the extra mile. Their team was quick to respond to our queries and took ownership of every task until it was fully resolved. We felt confident throughout the migration process, knowing that Techdio had both the technical expertise and a deep understanding of our business needs.

Their experience in both on-premise and online Dynamics 365 solutions was a huge advantage, allowing them to anticipate challenges and provide proactive solutions. Thanks to their structured approach and the power of Migr8, we successfully transitioned to the cloud without data loss or operational downtime. I can highly recommend Techdio to other businesses looking for a reliable, experienced, and technically strong CRM migration partner.

Vanessa Leon — International Marketing & CRM Manager, Novo Nordisk Pharmatech A/S

Read more customer stories or learn about Migr8.

Related guides: clean your data before a CRM migration, Dynamics 365 data quality guide and duplicate detection guide.

Frequently asked questions

Why did Novo Nordisk Pharmatech migrate to Dynamics 365 Online?

The on-premises CRM no longer offered the flexibility and scalability the business needed as it grew.

How was the migration carried out?

With Techdio’s fixed price Migr8 service, which moved years of data, configurations and integrations 1:1 into Dynamics 365 Online.

Was there data loss or downtime?

No. All historical data was transferred and the business kept operating during the migration.

Planning your own Dynamics 365 migration?

With Migr8, Techdio migrates your on-premise Dynamics 365 to the cloud at a fixed price — all data and customizations, no data loss, no downtime.

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Hasret Smajlović is the co-founder of Techdio, a Microsoft Certified Global ISV building data quality and migration solutions for Dynamics 365 and Power Apps. Working in the Microsoft business applications ecosystem since 2009, Hasret has delivered more than 100 end-to-end Dynamics 365 implementations, upgrades and migrations across cloud and on-premises environments. In 2024, Microsoft selected Hasret for its Partner Advisory Council as one of the world's top 25 Business Applications professionals among Microsoft partners. Hasret studied strategic management at Harvard Business School Online and holds a Mini MBA in organizational leadership.