Oxfam Ibis is a global organization that fights against poverty worldwide.
They use Microsoft Dynamics CRM. For Oxfam Ibis, it is a crucial application that brings processes and data together. A vital system that ensures a clear overview throughout the whole organization.
At Oxfam Ibis, CRM provides a complete overview of the oganization’s members. Also, fundraising teams and ClickDimenions (marketing) rely on CRM for the management of different marketing campaigns.
Anna Hald Thøisen, CRM Manager at Oxfam Ibis, comments on their collaboration with Techdio:
“We have worked with different CRM partners through the years. Since February 2018, we have been very pleased to have Techdio as our CRM partner. Techdio’s team are probably the most knowledgeable consultants we have ever worked with. They have experience with both Microsoft CRM and Salesforce, and it allows them to look at CRM from a different perspective. We always get great inputs from them, inputs that our organization and our cause benefit from.
Based on previous experiences, Techdio is definitely one of the few partners that have 100% control over CRM data integrations. Recently, their team helped us migrate all of our Tibco Scribe OnPremise jobs to Scribe Online. It was a complex task that allowed us to reduce maintenance costs and boost our productivity. As a result, we now can allocate more resources to recruitment of new members to our organization.
Techdio also help us with ClickDimensions, which is an additional bonus for our organization. This means that we only have one provider to deal with and it makes our life so much easier!
It is always a pleasure to work with Techdio. They have a positive approach to things and are good at simplifying complex tasks. Techdio’s team respond quickly to our queries, they are a reliable and trustworthy partner.”
CRM Manager Oxfam Ibis
Novo Nordisk Pharmatech
NovoNordisk Pharmatech is using Microsoft Dynamics 365 to get a better customer overview. Even though the initial CRM solution at Pharmatech was implimneted by another supplier, the company has now chosen Techdio to be its CRM partner.
Vanessa Leon, International Marketing & CRM Manager at NovoNordisk Pharmatech says:
”Techdio are extremely service-minded and are ready to go an extra mile for the customers. That’s why our choice fell on them. They respond quickly to our queries and follow through on tasks. As a customer, we feel safe in their hands.
All the four Techdio partners are experienced consultants. They are reliable and are good at understanding our business. I warmly recommend Techdio to other companies who are looking for an energetic and experienced CRM partner”.
International Marketing & CRM Manager at Novo Nordisk Pharmatech A/S
Mødrehjælpen is a humanitarian organization that provides counselling and support to pregnant women and families with children. Being an NGO, the organization is using Microsoft Dynamics 365 to keep track of its assets. At Mødrehjælpen, CRM provides an overview of:
- Memberships and donations
- Fundraising activities focusing on recruitment of new members and donations
- Invoicing based on membership/donation data in the CRM system
Anette Thorup, fundraising manager at Mødrehjælpen, says: “CRM is a crucial application for our organization. A recent Microsoft update had caused some CRM error related to plugins, tissue had to be fixed immediately. We contacted Techdio for assistance. They responded straight away and took action with a sense of urgency. In close cooperation with us, they took ownership of the task. It’s worth mentioning, that the task Techdio had to solve was rather complex, but they managed to find a satisfying solution. I warmly recommend Techdio’s skilled team to those who need assistance.“
Techdio is known for
OnPremise to Online
Duplicate free data in CRM
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