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Performance for CRM 2016 Service Pack 1 and CRM Online 2016 Update 1

2019-03-11T22:18:39+00:00

The Microsoft Dynamics CRM team has been testing the performance of Microsoft Dynamics CRM 2016 Service Pack 1 (SP1) (version 8.1) hosted on Microsoft Azure Virtual Machines. The goal is to establish a baseline for performance on CRM 2016 SP1, using Azure IaaS infrastructure with premium storage. The scenarios we have targeted involve thousands of users accessing their environment concurrently, every few minutes, with various workloads designed to simulate production environment. In this new baseline, we are testing performance against a SQL DB running on VM (Azure GS5 SKU). The detailed configuration, topology, optimizations, data profile, and test workload as well as lessons we learnt along the way on how to really get your Microsoft Dynamics CRM deployment tuned, will be published soon. The upcoming publication will [...]

Performance for CRM 2016 Service Pack 1 and CRM Online 2016 Update 1 2019-03-11T22:18:39+00:00

After the update of CRM2015 7.1.2 Did you notice your phone number fields with are now displaied as “”> prefixed?

2019-03-11T22:16:29+00:00

After the update of CRM2015 7.1.2 Did you notice your phone number fields with are now displaied as ""> prefixed? On a Dynamics CRM 2015 Online Organization if you are expering out-of-the-box phone numbers fields with ' ""> ' prefixed. (This label does not show up on the form edit window.) This is BUG done by Microsoft update 7.1.2 for CRM2015. To solve this go to costumization -> click on the filed that has ""> prefixed. go to details and edit. -> remove ""> from description. Save and publish the changes. This is really an strange one, but according to Microsoft, there is nothing they can do right now, maybe it will get fixed in the next release of updates. (This is however fixed in CRM2016) [...]

After the update of CRM2015 7.1.2 Did you notice your phone number fields with are now displaied as “”> prefixed? 2019-03-11T22:16:29+00:00

object doesn’t support property or method ‘Form load’

2019-03-11T22:14:26+00:00

CRM 2011 JavaScript Error : object doesn’t support property or method ‘Form load’–on most entity forms with a Non Customized CRM Recently i installed and setup a fresh copy of our CRM 2011 system, the installation went fine and there were no errors or warnings during the installation. But, We had one problem – When you open almost any entity form, you get a JavaScript On load Error There was an error with this field’s customized event Field: window Event: onload Error: object doesn’t support property or method ‘Form load’ That was strange when there are no customizations made and it’s just freshly installed or not even upgraded from CRM 4.0. After much digging, i learned that it was just because of a corrupt or missing component (ReWrite [...]

object doesn’t support property or method ‘Form load’ 2019-03-11T22:14:26+00:00

CRM 2013: Pending Send Emails

2019-03-11T22:08:54+00:00

I came across an issue with emails generated through workflows in Microsoft Dynamics CRM 2013. The status Pending Send was the trigger to have a look at the email activities. I noticed the message on top of the form “This message has not yet been submitted for delivery”, and I had no idea why. Until now. The problem In the environment we successfully installed and tested the Email Router for CRM 2013. I had some custom workflows set up that created email messages to inform our users about important changes to their records. However, these messages never delivered. I assumed that the Email Router would process all email activities with status ‘Pending Send’, but it didn’t. The error message: “This message has not yet been submitted for [...]

CRM 2013: Pending Send Emails 2019-03-11T22:08:54+00:00

Enable WCF Compression to Improve CRM 2011/2013 Network Performance

2019-03-11T22:07:09+00:00

If you have ever analyzed network traffic you would notice that IIS will automatically compress many types of content including images, jscript, and css pages. Compression is used improve the network performance by decreasing the number of round trips required to transfer data from the server to the client machine. The CRM 2011 Outlook client uses WCF to retrieve data from the server. By default IIS will not compress WCF responses which have a mimeType of 'application/soap+xml;charset=utf-8'. Since the WCF traffic is not compressed you may notice there is increased network traffic or performance is degraded when comparing CRM 2011 to CRM 4.0. Typically I have seen a 30-40% reduction in response size once compression is enabled for the WCF responses. However once SSL is enabled on [...]

Enable WCF Compression to Improve CRM 2011/2013 Network Performance 2019-03-11T22:07:09+00:00

CRM 2013 Performance Tuning Lesson Learned

2019-03-11T22:05:37+00:00

Oh well, when it comes to tuning the CRM 2011 application, there are many things we can do. The project that I am working on for the past two years is finally finished with performance tuning, I like to write down a few things that I learned from the tuning exercise just in case that I need to do it in the future. Thanks to my friend, Grant Geiszler for sharing some of the information with me. Infrastructure Reduce network latency, make sure the network routings to the servers are correct. Make sure the SPNs are setup correct between servers and the different service accounts in used. Make sure the IIS AppPool Recycle time is adjusted. Make sure the load balancer are setup correctly using the correct [...]

CRM 2013 Performance Tuning Lesson Learned 2019-03-11T22:05:37+00:00