The Microsoft Dynamics CRM team has been testing the performance of Microsoft Dynamics CRM 2016 Service Pack 1 (SP1) (version 8.1) hosted on Microsoft Azure Virtual Machines. The goal is to establish a baseline for performance on CRM 2016 SP1, using Azure IaaS infrastructure with premium storage. The scenarios we have targeted involve thousands of users accessing their environment concurrently, every few minutes, with various workloads designed to simulate production environment. In this new baseline, we are testing performance against a SQL DB running on VM (Azure GS5 SKU). The detailed configuration, topology, optimizations, data profile, and test workload as well as lessons we learnt along the way on how to really get your Microsoft Dynamics CRM deployment tuned, will be published soon. The upcoming publication will [...]
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After the update of CRM2015 7.1.2 Did you notice your phone number fields with are now displaied as “”> prefixed?Techdio Admin 2019-03-11T22:16:29+00:00
After the update of CRM2015 7.1.2 Did you notice your phone number fields with are now displaied as ""> prefixed? On a Dynamics CRM 2015 Online Organization if you are expering out-of-the-box phone numbers fields with ' ""> ' prefixed. (This label does not show up on the form edit window.) This is BUG done by Microsoft update 7.1.2 for CRM2015. To solve this go to costumization -> click on the filed that has ""> prefixed. go to details and edit. -> remove ""> from description. Save and publish the changes. This is really an strange one, but according to Microsoft, there is nothing they can do right now, maybe it will get fixed in the next release of updates. (This is however fixed in CRM2016) [...]
I came across an issue with emails generated through workflows in Microsoft Dynamics CRM 2013. The status Pending Send was the trigger to have a look at the email activities. I noticed the message on top of the form “This message has not yet been submitted for delivery”, and I had no idea why. Until now. The problem In the environment we successfully installed and tested the Email Router for CRM 2013. I had some custom workflows set up that created email messages to inform our users about important changes to their records. However, these messages never delivered. I assumed that the Email Router would process all email activities with status ‘Pending Send’, but it didn’t. The error message: “This message has not yet been submitted for [...]
If you have ever analyzed network traffic you would notice that IIS will automatically compress many types of content including images, jscript, and css pages. Compression is used improve the network performance by decreasing the number of round trips required to transfer data from the server to the client machine. The CRM 2011 Outlook client uses WCF to retrieve data from the server. By default IIS will not compress WCF responses which have a mimeType of 'application/soap+xml;charset=utf-8'. Since the WCF traffic is not compressed you may notice there is increased network traffic or performance is degraded when comparing CRM 2011 to CRM 4.0. Typically I have seen a 30-40% reduction in response size once compression is enabled for the WCF responses. However once SSL is enabled on [...]
Oh well, when it comes to tuning the CRM 2011 application, there are many things we can do. The project that I am working on for the past two years is finally finished with performance tuning, I like to write down a few things that I learned from the tuning exercise just in case that I need to do it in the future. Thanks to my friend, Grant Geiszler for sharing some of the information with me. Infrastructure Reduce network latency, make sure the network routings to the servers are correct. Make sure the SPNs are setup correct between servers and the different service accounts in used. Make sure the IIS AppPool Recycle time is adjusted. Make sure the load balancer are setup correctly using the correct [...]